Sametime: Logging and Trace in Connect Client: Difference between revisions
(New page: == Location Your Workspace == * [http://publib.boulder.ibm.com/infocenter/sametime/v8r5/index.jsp?topic=/com.ibm.help.sametime.v85.doc/trouble/trbl_client_locate_wsp.html Locating your wor...) |
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Revision as of 18:49, 10 February 2011
Location Your Workspace
Brazilian Portuguese
D:\Documents and Settings\XXXXXXXXX\Dados de aplicativos\Lotus\Sametime
Enabling Log and Trace
open the .config/rcpinstall.properties file in a text editor.
Audio/video quality issues:
add
com.ibm.collaboration.realtime.internal.telephony.level=FINE com.ibm.collaboration.realtime.telephony.level=FINE com.ibm.collaboration.realtime.telephony.softphone.level=FINER com.ibm.collaboration.realtime.multimedia.level=FINER
Save and close the file.
Restart your Lotus Sametime Connect client.
View Log and Trace
View the error log and trace files in Lotus Sametime Connect, by clicking Help > Support > View Log and View Trace. In most cases, View Trace provides the most useful information.