IBM Traveler: Error Messages and Solutions: Difference between revisions

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| Remove/Correct paramter.<br/>
| Remove/Correct paramter.<br/>
|-
|-
| *system '''Error trying to determine database version''' Exception Thrown: com.lotus.  
| *system '''Error trying to determine database version''' Exception Thrown: com.lotus.sync.db.PersistenceException: java.sql.SQLException: '''No suitable driver'''
sync.db.PersistenceException: java.sql.SQLException: '''No suitable driver'''
| SEVERE<br/>
| WARNING<br/>
| Server<br/>
| Server<br/>
| http://www-01.ibm.com/support/docview.wss?uid=swg21674847<br/>
| http://www-01.ibm.com/support/docview.wss?uid=swg21674847<br/>

Latest revision as of 19:22, 7 March 2018

Error Messages


Message
Type
Problem
Resolving the problem
<name> Exception while opening a notes session for <name> Exception Thrown: Notes Exception(4488) : Server access denied
SEVERE
Authentication

User not in Server Access groups

See:

http://www-01.ibm.com/support/docview.wss?uid=swg22007473


<name>[<deviceId>] Failed to lookup '<name>' rc=36
SEVERE
Authentication

User not in Server Access groups

See:

http://www-01.ibm.com/support/docview.wss?uid=swg22007473

<name> there should always be one and only one Inbox folder and there were 2 of which 2 are not marked for deletion.
WARNING
Database

To resolve this issue you may try removing the accounts from all the mobile devices

tell traveler dump <name>

tell traveler reset * <name>

running fixup on the user's mail nsf and reinstalling the accounts on all the mobile devices.

*system Unrecognized IBM Traveler parameter in notes.ini: NTS_DEFRAG_INTERVAL_DAYS
WARNING
Server
Remove/Correct paramter.
*system Error trying to determine database version Exception Thrown: com.lotus.sync.db.PersistenceException: java.sql.SQLException: No suitable driver SEVERE
Server
http://www-01.ibm.com/support/docview.wss?uid=swg21674847




Working On


Message
Type
Problem
Resolving the Problem
<name> Exception Thrown: com.lotus.sync.dca.CAException
SEVERE

<name>[<deviceId>] failed to update device profile
WARNING


<name>[<deviceId>] Unable to load balance request Exception Thrown: com.lotus.sync.hadr.LoadBalancerServerUnreachableException: Current Monitor (name=<servername>, hostName=<hostname>, LID=50, AI=-6) for <name>
WARNING


<name> No usage info available for the logout on session <sessionid>. Session may not be closed properly.
WARNING


<name> ID <sessionid> could not be associated with any existing PS threads.
WARNING

<name> Sync exception being treated as a backend failure. Exception Thrown: com.lotus.sync.TSS.DBInt.SendActionExceptionException: CAF - com.lotus.sync.caf.CAFNestedException - Problem getting changes status(138c)=Operation cannot be performed at the WARNING

<name> Invalid exception reference Exception Thrown: java.lang.RuntimeException: exception references date that is not in original series: calculatedDate =
WARNING

<name> dumping slave doc <noteid>
WARNING

<name> dumping master doc <noteid>
WARNING

<name> No corresponding gud record for item: <noteid>
WARNING

*system Status change from Yellow to Red: User <name> on thread PS-<string> has been running for <number> minutes.
WARNING
Server

*system Status change from Green to Red: There have been <number> device sync failures because the server is too busy and returned status code 503.
WARNING


calendar entry <noteid> [<string>] has an unsupported start date, so skipping
WARNING

<name>Internal Error: Debug Data: Error at NSFNoteExtractWithCallback on noteId=76b06
Error(601)=This database cannot be read due to an invalid on disk structure
WARNING


<name>[<deviceId>] DiscoveryQueueElement User ID = <name>, Device ID = <deviceid>, Current Interval (seconds) = 30, Current Upper Bound (seconds) = 900 could not be removed from the DiscoveryDelayQueue
WARNING






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