IBM Maximo: Troubleshooting Maximo Manage Workspace activation: Difference between revisions

From Wiki
(Created page with " Check manageworkspace oc describe manageworkspace -n mas-dev01-manage Result: <nowiki>Name: dev01-demo01 Namespace: mas-dev01-manage Labels: mas.ibm.com/applicationId=manage mas.ibm.com/instanceId=dev01 ...</nowiki> If From the oc describe output, the critical error is in the Status.Conditions section: Type: BuildReady Status: '''False''' Reason: '''Failed''' Message: Build Failed. Type: DeploymentCR Status: True Reason: '...")
 
No edit summary
Line 4: Line 4:
  oc describe manageworkspace -n mas-dev01-manage
  oc describe manageworkspace -n mas-dev01-manage


Result:  
If From the oc describe output, the critical error is in the Status.Conditions section:


  <nowiki>Name:        dev01-demo01
  <nowiki>Name:        dev01-demo01
Line 11: Line 11:
               mas.ibm.com/instanceId=dev01
               mas.ibm.com/instanceId=dev01
...</nowiki>
...</nowiki>
If From the oc describe output, the critical error is in the Status.Conditions section:
  Type: BuildReady
  Type: BuildReady
  Status: '''False'''
  Status: '''False'''

Revision as of 10:33, 11 April 2026

Check manageworkspace

oc describe manageworkspace -n mas-dev01-manage

If From the oc describe output, the critical error is in the Status.Conditions section:

Name:         dev01-demo01
Namespace:    mas-dev01-manage
Labels:       mas.ibm.com/applicationId=manage
              mas.ibm.com/instanceId=dev01
...
Type: BuildReady
Status: False
Reason: Failed
Message: Build Failed.

Type: DeploymentCR
Status: True
Reason: Failed
Message: unknown playbook failure
Failed to pull image: Image with buildTag: latest was not found.
Check if image was built successfully and the corresponding buildTag exists.


Check Build Pods:

oc get pods -n mas-dev01-manage | grep build
oc logs -n mas-dev01-manage <build-pod-name>

Check ImageStreams:

oc get imagestream -n mas-dev01-manage
oc describe imagestream -n mas-dev01-manage

Check Build Configs:

oc get buildconfig -n mas-dev01-manage
oc describe buildconfig -n mas-dev01-manage

Review Build Logs for the actual failure reason (disk space, network issues, resource limits, etc.)


Build Cancellation Issue

The problem is from the BuildConfig output. Here's what's happening:

Critical Finding: All Builds Are Being Cancelled
Build			Status		Duration	Creation Time
admin-build-config-46 	cancelled 	0s 		2026-04-11 09:27:43 +0000 UTC
admin-build-config-45 	cancelled 	0s 		2026-04-11 09:02:12 +0000 UTC

Why This Causes the Error: No Images Built: The ImageStreams exist but have no tags (empty):

dev01-demo01-admin   Tags: <none>
dev01-demo01-all     Tags: <none>


Immediate Actions to Resolve

Check Cluster Resources:

oc describe nodes | grep -A 5 "Allocated resources"
oc get resourcequota -n mas-dev01-manage
oc get limitrange -n mas-dev01-manage

Check for Build Pod Events:

oc get events -n mas-dev01-manage --sort-by='.lastTimestamp' | grep -i build

Manually Trigger a Build (to see actual error):

oc start-build admin-build-config -n mas-dev01-manage --follow

Check ManageWorkspace Operator Logs:

oc logs -n mas-dev01-manage -l app.kubernetes.io/name=ibm-mas-manage --tail=200

Review Build Strategy Settings: The builds require significant resources:

Ephemeral storage: 100Gi limit, 30Gi request
Memory: 4Gi for admin, 10Gi for server bundles
CPU: 2 cores for admin, 6 cores for server bundles


See Also