Sametime: Logging and Trace in Connect Client

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Revision as of 18:49, 10 February 2011 by Ebasso (talk | contribs) (New page: == Location Your Workspace == * [http://publib.boulder.ibm.com/infocenter/sametime/v8r5/index.jsp?topic=/com.ibm.help.sametime.v85.doc/trouble/trbl_client_locate_wsp.html Locating your wor...)
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Location Your Workspace

Brazilian Portuguese 

D:\Documents and Settings\XXXXXXXXX\Dados de aplicativos\Lotus\Sametime


Enabling Log and Trace


open the .config/rcpinstall.properties file in a text editor.

Audio/video quality issues:

add 

com.ibm.collaboration.realtime.internal.telephony.level=FINE
com.ibm.collaboration.realtime.telephony.level=FINE
com.ibm.collaboration.realtime.telephony.softphone.level=FINER
com.ibm.collaboration.realtime.multimedia.level=FINER

Save and close the file.

Restart your Lotus Sametime Connect client.

View Log and Trace

View the error log and trace files in Lotus Sametime Connect, by clicking Help > Support > View Log and View Trace. In most cases, View Trace provides the most useful information.

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